About WAL 2

WAL 2 - Work-Applied Facilitative Leader

Module: Organizational Learning for Knowledge Management and Application

Module Objectives

This module provides understanding of how knowledge is collected, stored and retrieved in practice and how this contributes to the development of a learning organization. Building on a foundation of Organizational Development (OD) and Development of a Learning Organization (DLO), it takes a closer look at the types of learning that occur within organizations and how knowledge can be applied to achieve more effective outcomes. The participant will learn about the importance of managing knowledge, where the competitiveness of organizations these days depends on what they know and how well they use that knowledge in anticipating and adapting to the ever changing environment.

Module Topics

Topic 1: Organizational learning
Topic 2: The organizational knowledge management model
Topic 3: Culture (what happens around here)
Topic 4: Old Pros (who are the employees that know)
Topic 5: Archives (where knowledge is stored)
Topic 6: Process (how things work)
Topic 7: Combining elements of the organization knowledge management model
Topic 8: Challenges of managing organizational knowledge
Topic 9: Knowledge management system
Topic 10: Action learning and reflective practice for managing and applying knowledge in the organization

Module Learning Outcomes

On successful completion of this module participants will be able to:

  • Demonstrate in depth knowledge of key concepts of the learning organization and present a coherent argument about how these apply to the participants work situation
  • Analyze and synthesize a range of information, including theoretical concepts appropriate to the learning organization
  • Design and critically appraise a human resource development intervention at work

 

Module: Change using Action Research and Action Learning

Module Objectives

The purpose of this module is to enable participants to understand change management theories and practice using the Action Research method. This is provided through discussion on the theories of change management and insights on how the theory could be applied to improve the practice of change management with a special emphasis on the role of action research in organizational change management. It aims to help management develop diagnostic skills that will enable the manager to be more effective in organizational needs assessment, increase their ability to handle internal and external issues imposed by the organizational change and develop skills that will lead to successful planning, implementing and sustaining change.

Module Topics

Topic 1: Managing change: a process perspective
Topic 2: Recognizing the need for change and starting the change process
Topic 3: Diagnosing what needs to be changed
Topic 4: Leading and managing the people issues
Topic 5: Planning and preparing for change: Setting the Stage
Topic 6: Planning and preparing for change: Types of Interventions
Topic 7: Foundations of Action Research
Topic 8: Implementing change and reviewing the progress
Topic 9: Implementation of Change through Action Research
Topic 10: Sustaining change and learning

Module Learning Outcomes

On successful completion of this module participants will be able to:

  • Demonstrate advanced understanding of the principles of action research and how it can be used to bring about organizational change.
  • Identify and critically appraise the ethical issues and professional implications of carrying out action research in their organization.
  • Demonstrate high level analysis and synthesis in the design and implementation of an action research project.
  • Articulate and critically appraise the outcomes of an action research project to inform others in the organization.

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