Journal of Applied Management – Volume 6, Issue 2, 2014

The Gibaran Journal of Applied Management provides an authoritative source of applied management information for scholars, academics, practising managers and professionals.

Publishers Notice The mention of a product, person or company in this Journal does not indicate the publishers endorsement. The views expressed in this Journal do not necessarily represent the opinion of the publisher, its agents, company officers or employees.

Articles

  • How to make the whole of your medium-sized enterprise more intrapreneurial
    Brett Dale, Chad PerryPDF (pg. 1-35)
  • A participatory action research study of knowledge management implementation in a large European telecommunication company in their UK office
    Simon Walker, Shankar Sankaran PDF (pg. 36-63)
  • LAMP: Leadership, Advocate, Management, Professional – a new simple and dynamic medical management competency model for doctors
    Erwin LohPDF (pg. 64-86)

Case Studies and Case Analyses

  • Switching the focus: driving income growth in the Australian financial services industry through strategic operations rather than traditional product development
    Robert Morris, Karen WhitePDF (pg. 87-112)
  • How does contemporary Customer Relationship Management (CRM) in a five star hotel dining room improve guest experience?
    Adam HartmanPDF (pg. 113-129)

Interview

  • Interview with Steve Maras of Maras Group – Building a sustainable property group: an entrepreneur’s perspective
    Martin Haese, Chad PerryPDF (pg. 130-159)